Welcome to CoreCognitive ("CoreCognitive," "we," "us," or "our").

CoreCognitive provides digital and AI-powered services through our website, mobile applications, and related digital platforms.

We respect your privacy and are committed to protecting the information you provide to us.

This Privacy Policy explains how we collect, use, process, store, protect, and share information when you use:

• the CoreCognitive website at corecognitive.io;
• the CoreCognitive mobile applications;
• our web and mobile digital platforms;
• our AI-powered conversational features; and
• other CoreCognitive services that link to this Privacy Policy.

By using CoreCognitive, you acknowledge the practices described in this Privacy Policy.

CoreCognitive is designed to minimize the personal information we collect.

We may use information we collect to:

• create and manage your account;
• provide the CoreCognitive Services;
• provide AI-powered functionality;
• process your questions and requests;
• maintain your text-based chat history;
• provide continuity within your conversations;
• provide customer and technical support;
• maintain and improve the Services;
• protect the security of our Services;
• prevent fraud, abuse, and unauthorized activity;
• troubleshoot technical problems;
• communicate important information about the Services; and
• comply with applicable legal requirements.

We do not sell your personal information.

CoreCognitive uses the Grok API provided by xAI to provide certain AI-powered features.

Grok is a third-party artificial intelligence service.

When you use an AI-powered CoreCognitive feature, the text content that you choose to submit may be transmitted to xAI through the Grok API.

This may include:

• questions;
• prompts;
• messages;
• instructions;
• conversation text;
• information contained in your messages; and
• other text content you voluntarily provide.

The purpose of transmitting this information to xAI is to process your request and generate an AI response.

Before you use an AI feature that requires your submitted content to be transmitted to a third-party AI service, CoreCognitive may provide an in-app disclosure explaining:

• what information may be transmitted;
• that the information will be sent to xAI through the Grok API;
• why the information is transmitted; and
• how CoreCognitive handles that information.

Where required, CoreCognitive will request your permission before transmitting the applicable information to the third-party AI service.

You may choose not to use features that require transmission of information to the third-party AI service.

If voice functionality is available:

• your voice may be processed to provide the requested feature;
• CoreCognitive does not store voice recordings as part of your account;
• voice may be converted into text;
• the resulting text may become part of your conversation; and
• text that becomes part of your conversation may be stored as chat history.

If a third-party provider is used to provide speech-processing functionality, the applicable information may be processed by that provider as necessary to provide the requested feature.

We do not sell your personal information.

We may share or provide access to information when reasonably necessary to operate CoreCognitive.

CoreCognitive may store:

• your name;
• your email address;
• your text-based conversation history; and
• limited technical information necessary to operate and secure the Services.

CoreCognitive does not store voice recordings as part of your account or chat history.

We use reasonable safeguards designed to protect stored information against unauthorized access, misuse, loss, alteration, or disclosure.

We retain information for as long as reasonably necessary to provide and operate the Services.

In general:

• account information may be retained while your account is active;
• text-based conversations may be retained so that you can access your chat history;
• technical information may be retained as necessary for security, diagnostics, and service operation.

We may retain certain information for longer when necessary to comply with legal obligations, resolve disputes, prevent fraud, maintain security, or protect our legal rights.

When information is no longer required, we may delete, anonymize, or securely dispose of it.

You may request deletion of your CoreCognitive account and associated personal information.

Where account deletion is available within the application, you may use the account deletion functionality.

You may also contact us at:

[INSERT PRIVACY EMAIL]

A verified deletion request may result in deletion of:

• your name;
• your email address;
• your account; and
• your stored text-based conversation history.

Some information may need to be retained where required or permitted by law.

Deleting your account may permanently remove access to your conversation history.

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• request access to your information;
• request correction of inaccurate information;
• request deletion of your information;
• request information about how your information is used;
• withdraw consent where processing is based on consent;
• object to certain processing; and
• request other rights available under applicable privacy laws.

To submit a privacy request, contact:

[INSERT PRIVACY EMAIL]

We may request information necessary to verify your identity before processing certain requests.

CoreCognitive uses reasonable technical, administrative, and organizational measures designed to protect your information.

These measures may include:

• access controls;
• authentication;
• secure communications;
• encryption where appropriate;
• restricted access;
• security monitoring; and
• other appropriate safeguards.

No electronic transmission or storage system can be guaranteed to be completely secure.

If CoreCognitive becomes aware of a security incident involving personal information, we will investigate and take reasonable steps to contain, mitigate, and address the incident.

Where notification is required by applicable law, we will provide appropriate notification to affected individuals or relevant authorities.

CoreCognitive is not intended for children who are below the minimum age permitted to independently use the Services under applicable law.

We do not knowingly collect personal information from children in violation of applicable requirements.

If you believe that a child has provided personal information to CoreCognitive without appropriate authorization, please contact us.

Our website may use cookies and similar technologies necessary to:

• operate the website;
• maintain security;
• remember preferences;
• understand website performance; and
• improve the user experience.

Where required, we will request consent before using non-essential cookies or similar technologies.

You may control cookies through your browser settings.

CoreCognitive may contact you regarding:

• your account;
• the Services;
• security;
• technical matters;
• support requests; and
• important service updates.

Where permitted, we may also send promotional communications.

You may unsubscribe from promotional communications using the unsubscribe option provided in the communication.

We do not sell your personal information to marketing companies or data brokers.

CoreCognitive uses artificial intelligence to generate responses and provide requested functionality.

AI-generated responses are produced automatically based on information submitted by users and the AI systems used by CoreCognitive.

AI-generated information may sometimes be inaccurate, incomplete, or unsuitable for a particular situation.

CoreCognitive AI features should not be considered a replacement for professional medical, legal, financial, psychological, or other professional advice.

Users should independently evaluate information provided by AI before relying upon it.

CoreCognitive may use third-party technology providers to operate certain parts of the Services.

These may include providers for:

• AI processing;
• hosting;
• cloud infrastructure;
• authentication;
• security;
• communications;
• technical support; and
• application infrastructure.

Third-party providers may have their own policies and terms governing their services.

Where appropriate, CoreCognitive takes reasonable steps to ensure that third-party service providers handle information consistently with their role in providing services to CoreCognitive.

CoreCognitive and its third-party service providers may process information in countries other than the country in which you live.

Where information is transferred or processed internationally, CoreCognitive will take reasonable measures designed to protect the information and comply with applicable requirements.

CoreCognitive's mobile applications may collect or process the following information:

We may update this Privacy Policy from time to time.

Changes may occur due to:

• changes to our Services;
• changes to our technology;
• changes to our AI providers;
• changes in our data practices;
• changes in applicable requirements; or
• improvements to our privacy practices.

When we update this Privacy Policy, we will update the Last Updated date at the top of this page.

If we make material changes, we may provide additional notice through the website, application, email, or another appropriate method.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.

CoreCognitive

Website:

https://corecognitive.io

Privacy Email:

[email protected]

Company:

CoreCognitive